![]() ![]() If your return falls outside of these times and are seeking an update on your refund process please contact our customer support team at you received an item you didn't order. Once received, your return request will be processed within 1-3 business days.įor refunds, please note that your financial institution may need an extra 3-5 business days to clear the funds back into your account. Returns generally take 2-5 business days to reach our warehouse. Cash Payment: If your original payment was made in cash and your items are returned in store to Games Portal we will refund your payment in cash.Please note funds make take a few business days to clear after refund confirmation. Credit Card: Your refund will be credited into a bank account designated by you.Please note that any return postage must be covered at the customer’s expense.Īs soon as we receive the item(s), the refund can be initiated to the payment details used to make the initial order.Īny refunds will be processed via the original form of payment: By post to our return postal address (Games portal PO Box 4203 Burwood Easy Victoria) after providing us with the tracking number.In person to our Store at 1/160-162 Maroondah Hwy Ringwood VIC 3134 or.Items can be returned to Games Portal either: ![]() If return postage and handling fees are not paid by the customer within 30 days of being received by Games Portal, the product will be considered abandoned and we will dispose of it.
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